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No, you do not need a referral to see a doctor at our hospital. Please contact us for more information about your specific needs.
Yes. As a private patient, you are able to choose which doctor you wish to see. When you make an appointment through our app, HCCI Connect, you are able to select the doctor you wish to see.
Our hospital is staffed with world-class consultants with many years of experience. Therefore, you can be assured of the highest level of clinical care. Your appointments, surgery, and follow ups will be conducted by your consultant.
Our outpatient services operate from 08:00 – 21:00 Monday to Friday and Saturday 09:00 – 13:00. Post operatively, if a consultant decided they needed to see a patient urgently this would be co-ordinated by our out-of-hours team. The hospital is open 7 days a week, 52 weeks of the year for our patients’ convenience.
Health City maintains rigorous cleaning standards at our hospital and medical centres. As a result, the risk of infection to patients is very low. Our Service Quality Key Performance Indicators may be viewed here
Our tertiary care facility is supported by a major healthcare organisation, Narayana Health Group of Hospitals. Narayana Health is one of the world’s most cost-efficient healthcare service providers, balancing quality healthcare with affordability, transparency, and compassion. Our entire team is focused on productivity, with the goal of continually improving processes. With high volume comes pricing power, and this positively impacts every component in our supply chain.
Yes. Health City Cayman Islands has an emergency room and is equipped and prepared to handle medical emergencies. We accept walk-in admissions and physician referrals.
Medical tourism is a term used to describe people traveling outside their home country for medical treatment. Candidates for medical tourism include people seeking high quality medical care that is unaffordable in their own country; people seeking tertiary care at world-class facilities that are renowned for specific specialties; and people who cannot access care in their home countries due to challenges such as extensive waiting lists.
Once your surgery is scheduled, you will be assigned to a Patient Care Coordinator, who is part of our Patient Care Relations Team. A team member contacts and liaises with every patient, prior to scheduling and through the discharge process. This includes scheduling medical appointments, coordinating admissions and discharge, organising your travel and accommodations, and managing billing and payment.
Yes. We are proud to say that in May 2015, we earned the prestigious Gold Seal of Approval from Joint Commission International (JCI), the worldwide leader in accrediting the quality of healthcare. The American Medical Association has advised that companies promoting medical tourism only work with facilities that have been accredited by JCI or the International Society for Quality in Health Care (ISQua). Receiving this accreditation positions Health City Cayman Islands for exciting growth, as we build on our already strong reputation of providing world-class care at affordable prices.
The hospital is conveniently located at 1283 Sea View Road, near High Rock in the East End District of Grand Cayman. It is a 30-minute drive from the Owen Roberts International Airport, with direct flights that are just 1 hour from Miami and only 45 minutes from Jamaica.
Other weekly direct flights to Grand Cayman include those from the Bahamas, Havana, London, La Ceiba and many other North American cities like Atlanta, Boston, Charlotte, Chicago – ORD, Dallas/Fort Worth, Houston, Newark, New York – JFK, Philadelphia, Toronto, and Washington, DC – Dulles.