Frequently Asked Questions (FAQs)
Destination healthcare is the practice of travelling outside of Canada for the purpose of receiving medical care. The most common reasons for choosing destination healthcare are to expedite wait time for surgeries in Canada, or to have elective procedures of high quality that are affordable, and in conjunction with a restful vacation.
Every medical procedure carries risks no matter where you are having the medical procedure. Pre and post-treatment planning can help reduce risks and ensure continuity of care. Health City Canada has involved a Board of Directors that consists of Canadian Health Care Practitioners that have helped to build a model that complements the Canadian Public Healthcare system and allows for this continuity of care. Health City Cayman Islands is a world class hospital consisting of a highly qualified team of doctors and specialists who are international healthcare leaders in their field, with a broad range of specialties and backgrounds. Since opening in 2014, Health City Cayman Islands has cared for over 10,000 patients and has an infection rate of less than 1% and a zero incidence of bedsores. In May 2015, Health City Cayman Islands was awarded Joint Commission International Accreditation, which is considered a gold standard in global health care and was one of the fastest hospitals to ever be accredited, doing so within 1 year of operation. The surgeons at Health City Cayman Islands have each performed thousands of procedures, where Canadian surgeons may only perform hundreds in their lifetime. To learn more about individual physicians on staff, please visit the website and read the short bios that outline their education, training and vast experience. Physicians at Health City Cayman Islands are always available to talk to interested patients and Canadian physicians.
Although going to Health City Cayman Islands for your medical treatment is your choice and decision, we advise patients to inform their family doctor of their plans. Your doctor may also be taking care of your post-operative needs upon returning to Canada.
It is recommended you discuss your plans with your family doctor prior to traveling to Health City Cayman Islands for your procedure. In the event that your family doctor is unable to take care of your post-operative care, we will set you up with a doctor who can.
Health City Canada has a Board of Directors of Canadian Health Care Practitioners that have consulted with the surgeons and visited Cayman to witness the standard of care at Health City Cayman Islands. HCCI is a world class hospital consisting of a highly qualified team of doctors and specialists who are international healthcare leaders in their field, with a broad range of specialties and backgrounds. Since opening in 2014, Health City Cayman Islands has cared for over 10,000 patients and has an infection rate of less than 1% and a zero incidence of bedsores. In May 2015, Health City Cayman Islands was awarded Joint Commission International Accreditation, which is considered a gold standard in global health care and was one of the fastest hospitals to ever be accredited, doing so within 1 year of operation. The surgeons at Health City Cayman Islands have each performed thousands of procedures, where Canadian surgeons may only perform hundreds in their lifetime. To learn more about individual physicians on staff, please visit the website and read the short bios that outline their education, training and vast experience. Physicians at Health City Cayman Islands are always available to talk to interested patients and Canadian physicians.
Our team at Health City Cayman Islands has cared for over 10,000 patients since opening in 2013. The surgeons at HCCI have each performed thousands of procedures, where Canadian surgeons may only perform hundreds in their lifetime. Health City Cayman Islands is a world class hospital consisting of a highly qualified team of doctors and specialists who are international healthcare leaders in their field, with a broad range of specialties and backgrounds. Health City Canada has a Board of Directors of Canadian Health Care Practitioners that have consulted with the surgeons and visited Cayman to witness the standard of care at Health City Cayman Islands. To learn more about individual physicians on staff, please visit the website and read the short bios that outline education, training and experience.
MEDICAL SERVICES
- Anesthesiology
- Cardiology (cath lab and paediatrics)
- Gynecology (hysterectomy)
- Endocrinology
- Medical Oncology
- Nuclear Medicine
- Orthopaedics
- Pediatric Endocrinology
- Physiotherapy and Rehabilitation
- Pulmonology
- Psychiatry
- Urology (bladder repair)
SURGICAL SERVICES
- Bariatric Surgery
- Cardiac Surgery
- Cardiothoracic Surgery
- General Surgery (gall bladder, thyroid, bowel)
- Orthopedic Surgery
- Neurosurgery and Spinal Surgery
- Surgical Oncology and Radiation (available Winter 2016)
DIAGNOSTIC AND THERAPEUTIC SERVICES
- Advanced Medical Imaging & Radiology
- Blood Bank with Apheresis
- Executive Health Checks
- Laboratory & Specialized Testing
ADDITIONAL SERVICES
- Advanced Critical Care
- Cancer Center
- Chaplain Services
- Dietary Services
- Dental Services
- Sleep Medicine
Health City Cayman Islands offers affordable, high quality care in ONE transparent, bundle price that is a fraction of the cost of having a procedure in the United States. No surprises. There is also a financing option available. Please contact us for a customized quote.
The services listed below are included in ONE BUNDLE PRICE with the exception of the actual flights and hotel costs which are paid directly by the patient to your provider of choice.
- Connection with your care provider here in Canada.
- Scheduling and assisting with virtual consultation with physician in Cayman.
- Collection and transfer of medical files and information.
- Support with booking travel and hotel arrangements.
- Providing a financing option for your procedure.
- Ground transfers to and from hospital, including runway meet and greet.
- Post-operative support while recovering on island (follow-up visits, support aids in hospital rooms).
- Integration of post-operative plan with your Canadian care provider.
- Scheduling and assisting with virtual post-operative follow up with physician in Cayman.
Any inquiries to Health City will be responded to within 48 hours. Free virtual consultations are available within days and you can access care at Health City within 2 weeks after you have registered for your procedure.
The duration of your stay is likely to be 2-3 weeks, inclusive of your surgery, but is dependent on your type of surgery and recovery.
There are many options for accommodations on the Island. Health City has made arrangements to ensure that there are postoperative supplies available in your room, such as toilet risers, reachers, walkers, crutches etc. Transportation will be arranged for scheduled post-operative visits at the hospital. This is all included in the one bundled price which is agreed to in advance of your arrival.
Health City is pleased to offer private rooms, based on availability, which would incur an additional, nominal fee. Semi private rooms are included in the bundled price.
It is recommended that you do bring a companion to Cayman Island but it is not necessary. There are pull-out sofas in the hospital rooms which can accommodate one guest. Health City has a cafeteria open to the public where your guest can purchase their meals. Patient meals are covered as part of the bundled price.
As a Canadian citizen you are required to have a valid passport to visit Cayman Islands.
In the unlikely event of a complication during surgery, Health City Cayman Islands is a World-Class, Joint Commission Internationally Accredited, full service hospital with an ICU and is able to handle any complication that may arise. If the patient prefers, the hospital can stabilize the patient and send him/her back to Canada by air ambulance. Patients are only required to pay for unforeseen costs that are not at all related to the primary surgery, such as an air ambulance. We therefore encourage patients to purchase medical complication insurance. Once back in Canada, the Canadian patient will continue as a patient under the medical system in Canada.
